What forms of payment are accepted?
Visa or Discover
Does the District charge a fee to use this service?
fee is charged to use this service.
Will my payment post immediately to the billing
Account information is updated every
24 hours Monday-Friday excluding holidays.
Will you automatically bill my credit card each
month for the amount of my bill so
that I don't have to remember to pay it?
Yes, we will automatically bill your credit card each month. Please click on Pay Bill Now, enter your Username/email and password and then click on Yes, I want to Enroll in AutoPay!
I keyed everything in but my payment was DECLINED-why?
most cases we find that some of the credit/debit card
information (card number, 3 digit CVV code, or expiration
date) was entered incorrectly or there are
insufficient funds/credit available. If the problem persists,
please contact the issuing bank of your credit/debit
card for more information.
I have 2 accounts-how can I pay both of these?
Please click on Pay Bill Now, enter your Username/email and password and then click on Need to add another account? and follow the instructions.
I need to pay a security deposit, CIF (Capacity
Improvement Fee) and/or a reconnect
fee may I pay those online?
No, only outstanding account
balances may be paid online. If you
are signing up for new water service or reactivating
an old water service you must contact the office
between normal business hours 8:00 a.m.-4:30 p.m.
Monday-Friday excluding holidays and pay the applicable
Can I pay both my water and sewer account now?
When you click on Pay Bill Now—you will accessing the total due for both your water and sewer bill.
I don’t have a Username/Email and Password—what do I need to do?
Click on Create a New Account, key in your account number, First and Last Name, and mailing address EXACTLY as it appears on your bill, key in your phone number and email address too. Click Submit.
I would like to sign up to view my bill online and not receive a paper bill—how can I do that?
Click on GO GREEN—here you will be able to view, print or pay your bill as well as opt to no longer receive a paper bill.