- Key in your account number and the
last name/last word of a business name exactly
as it appears on your billing card. If your last name is misspelled
on the bill - it will be necessary to spell it exactly as it
appears on your bill. Please contact the office to have the
spelling corrected.
- Verify that the account that comes up is the
account you wish to pay.
- Key in your credit/debit card information-all fields
must be filled in to process your payment. Always be
sure the information is keyed into the computer exactly
as it appears on your card.
- Click 'Process Credit/Debit Card Payment'.
- A screen will appear telling you if your payment has
been APPROVED or DECLINED.
- Click 'Printable Receipt' to print your receipt for
proof of payment. Research of your payment
can't be made with out a printed receipt.
In the event your payment is declined-it
will be necessary for you to contact your
credit/debit card company to find out what
the problem is.
Payments made after 4:30 p.m. will be posted the
next business day.
PENALTY DAY
The District will not reverse penalties for payments received
after 4:30 p.m. on the "latest pay date" due to operator
errors, declined transactions, inability to access your
account or any other problems.
TERMINATION DAY
If you did not process your online payment before 4:30
p.m. on the day prior to the Termination Date then
the District will not have a record of your payment.
You will still be subject to termination and additional
fees.
Should you need any assistance-please contact our office
at 304-267-4600 during normal business hours 8:00
a.m-4:30 p.m. Monday-Friday excluding holidays.
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